Policies and Procedures

COVID19 Guidelines: To ensure the safety of our guests and staff we ask and require all guests to wear masks. We have masks provided in the spa. All of our technicians continue to practice CDC guidelines as it has always been required in our licensure. To take extra precautions, staff are required to wear masks and have daily "well checks". Our facility is deep cleaned daily.

Bookings: All bookings must have either a valid credit or debit card on file to reserve appointments OR 50% of service fee deposit to secure your appointment. For packages please contact (704) 274-5322 Lai’Posh to assist with booking your appointment. Prices & services are subjected to change.

Liability: Client(s) agree to release Estheticians, Lai’Posh Holistic and Rejuvenation Spa Inc, all employees and agents from liability for any skin complications due to allergic reactions.

Use of Image: Lai’Posh Holistic and Rejuvenation Spa Inc, any representatives or agents affiliated with Lai’Posh Holistic and Rejuvenation Spa Inc may use client(s) photos and/or videos on its website or any social media platforms, flyers, brochures or any advertising it deems necessary. This includes any and all photographs, video, audio and any other digitally or chemically stored media that is captured or recorded by Lai’Posh Holistic and Rejuvenation Spa Inc and any and all of its representatives and agents. Client(s) agrees to release all claims regarding use of his/her image for such purposes.

Delays: If client is 20 minutes late to their scheduled appointment, appointment is canceled. If client does not confirm appointment within 24 hours, appointment will be canceled. 

Cancellations: Lai’Posh Holistic and Rejuvenation Spa Inc understands that things happen please give a 24-hour notice if scheduled appointment needs to be canceled and/or rescheduled. Same day cancellation may result in payment of %50 of the schedule service fee. No call/No shows will result in client responsible for 100% of service fee. Appointments must be cancelled by clients before 24 hours, appointments not cancelled will be subjected to cancellation and no-show fees.



Privacy Policy

Lai’Posh Holistic and Rejuvenation Spa Inc receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; phone number; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction, register or visit our website, as part of the process, we collect personal information you give us such as your name, phone number and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

Our company is hosted on the Envisiogo.com platform. Envisiongo provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Envision data storage, databases and the general Envison applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Envisiogo.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, scheduled appointments, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How can site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at customerservise@laiposh.com .

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at customerservice@laiposh.com .